At ScentRepublic, we take pride in ensuring that each and every interaction with our Online Perfume Shop is seamless, dependable, and completely hassle-free. Whether you are looking to purchase perfume online for personal use or browsing through our luxury fragrance selection online as a gift for someone special, we’ve designed our shipping process with you in mind.

Shipping Details

We utilize proven and reliable courier services, determined by your delivery address, to deliver your order safely and on time.

Here’s what you can expect: Free Delivery on all orders to a shipping address in South Africa

Shipping Costs

  • South Africa: All orders qualify for free delivery.
  • International Orders: R400 shipping + R50 handling charge

How Long Will It Take?

Your order will be processed within 24–48 business hours of payment confirmation. (Processing does not occur on weekends or public holidays.)

Please note that during peak periods (sales, holidays, and special promotions) processing may take a little longer.)

Estimated Delivery Times

Courier delivery within South Africa: 5–12 working days.

Courier delivery to other countries depends on your location & customs clearance.

Please allow extra time if you live outside metropolitan areas or if there are unexpected courier delays.

Track & Trace:

Once your order has shipped you will be emailed:

Your tracking number & a track & trace link.

This enables you to follow your package every step of the way until delivery.

Delivery Information

For deliveries of your online fragrance order please note:

  • We require a street address for delivery
  • Courier will not deliver to PO Boxes
  • Signature may be required upon delivery

Please make sure your shipping address is correct at the time of placing the order. Incorrect addresses may result in a delay of your delivery.

International Shipping & Duties

Import duties, taxes and fees implied by recipient countries are the responsibility of the recipient. These fees are outside of our control and are not included in our shipping costs.

Undelivered Parcels & Returns to Sender

If, for some reason, our courier is unable to deliver your parcel (incorrect address details, missed delivery etc, or if delivery is refused), the parcel may be returned to us. There is likely to be an additional charge for any subsequent delivery.

Lost Parcels

Delivery of parcels worldwide is rarely late or lost. If you think your order has not been delivered in the expected time frame, please contact our support team and we will promptly raise the issue with our courier.

Incorrect or Damaged goods

If your order arrives incorrect or damaged, please notify us.

In order to be eligible for an exchange/refund you must:

  • Not open or use the product packaging
  • Notify us ASAP.

We will do our utmost to rectify the problem and get you the correct product as soon as possible.

Customer Care

Your safety and satisfaction is our priority when ordering perfume online from ScentRepublic.

Please feel free to contact us with any questions: – info@scentrepublic.co.za

We gladly assist with any inquiries regarding your shipment/order.